Official Document – Personal Data Protection

Unang88 Privacy Policy – Our Commitment to Protecting the Personal Data of Every Malaysian Member

At Unang88, your privacy is not merely a legal obligation — it is a core value we uphold. This document transparently explains how we collect, use, store, and protect your personal information at all times.

Effective Date: 1 January 2026  |  Version: 2.5

Unang88's Privacy Protection Commitment

Six core pillars that keep your personal data safe and protected at all times.

256-bit SSL Encryption at All Times

All data transmitted between your device and Unang88's servers is protected with 256-bit SSL encryption – the same security standard used by leading Malaysian banking institutions such as Maybank and CIMB.

No Sale of Data to Third Parties

Unang88 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information belongs to you – we only use it to improve your experience on our platform.

Secure & Time-Bound Data Storage

Your data is stored on servers protected by layered access controls. We adhere to a strict data retention policy — data that is no longer needed is securely deleted according to a defined schedule.

Strict Internal Access Controls

Only Unang88 staff who require access to your data for operational purposes are permitted to do so. All access is logged and audited on a regular basis. No staff member may access sensitive data without multi-level authorisation.

Your Right to Access & Correct Your Data

You have the right to access, review, correct, or request deletion of your personal data that we hold, at any time. Contact our support team and we will process your request within 14 business days.

Personal Data Protection Act 2010 Compliance

The Unang88 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable international data protection standards.

01 Introduction & Scope of Privacy Policy

Welcome to the Unang88 Privacy Policy page. This document clearly and transparently explains how the Unang88 platform (unang88.ws) – operated under a valid gambling licence – collects, uses, stores, discloses, and protects your personal information as a member or visitor of our website.

By using the Unang88 website or services, you consent to the collection and use of your personal information as described in this policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

This Privacy Policy applies to all Unang88 members, including those who access the platform via a web browser on a smartphone, tablet, or computer. It also covers all services we offer – live casino, baccarat, slots, EPL and Malaysia Super League Sports Betting, virtual sports, and live matches.

Legal Compliance: The Unang88 Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the international data protection standards applicable to our operations.

02 What Personal Data Do We Collect?

2.1 Information You Provide Directly

During the registration process and your ongoing use of the Unang88 platform, we collect the following information that you provide directly:

  • Full name as shown on your MyKad or official identification document
  • An active Malaysian phone number (for OTP verification)
  • Email address (if provided during registration or for transaction receipts)
  • Date of birth (for age verification – 18 years and above)
  • Bank account or e-wallet details for deposit and withdrawal purposes
  • Copies of identification documents (MyKad, passport) when requested for KYC verification

2.2 Automatically Collected Information

Each time you browse or use the Unang88 platform, our systems automatically record the following technical information:

Data Type Example Purpose
IP AddressGeneral geographic regionLocation verification, security
Device InformationPhone model, OS, browserPlatform optimisation
Activity LogLogin time, pages visitedSecurity, usage analytics
Betting RecordsGame type, amount, outcomeCompliance, customer support
Session DataSession duration, in-app actionsUser experience improvement

2.3 Information from Third Parties

In certain circumstances, we may receive information about you from trusted third parties, including identity verification providers, payment service providers such as Touch 'n Go and GrabPay, and analytics providers. This information is used solely for verification, security, and fraud prevention purposes.

03 How Do We Use Your Data?

Unang88 uses the personal data collected for the following legitimate purposes:

  • Account Management: Creating and managing your account, processing registration and identity verification.
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, and managing withdrawals to your account.
  • Service Delivery: Enabling you to access all Unang88 games and products, including Live Casino, baccarat, slots, and Sports Betting.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorised access.
  • Legal Compliance: Fulfilling legal obligations, including anti-money laundering (AML) and know your customer (KYC) requirements.
  • Customer Support: Processing your enquiries, complaints, and support requests.
  • Communications: Sending transaction notifications, important account updates, and — with your consent — promotional information and exclusive offers.
  • Analytics & Improvement: Understanding how users interact with the platform in order to improve the overall experience.
Data Minimisation Principle: Unang88 only collects data that is strictly necessary for the stated purposes. We do not collect excessive data that serves no clear operational function.

04 Sharing of Data with Third Parties

Unang88 does not sell your personal data. However, in certain limited circumstances, we may share information with the following parties:

4.1 Trusted Service Providers

We work with trusted third parties to help us run our operations – including payment service providers (Touch 'n Go, GrabPay, DuitNow, FPX), casino and slots game software providers, and IT infrastructure providers. All third parties are bound by confidentiality agreements and may only use your data for the purposes we specify.

4.2 Legal Requirements

We may disclose your information to the relevant authorities where required by law, court order, or for the purposes of investigating financial crime, including money laundering or fraud.

4.3 Rights Protection

We reserve the right to disclose information as necessary to protect the rights, property, or safety of Unang88, our members, or the public.

Our Commitment: Unang88 has never sold, and will never sell, your personal data to advertisers, marketing companies, or any third party for commercial purposes unrelated to our services.

05 Data Security Measures

Unang88 continually invests in the latest security infrastructure to protect your personal data. The security measures we have in place include:

  • Encryption in Transit: All communications between your browser and the Unang88 platform use TLS 1.3 protocol with 256-bit encryption.
  • Encryption at Rest: Sensitive data stored on our servers is encrypted using AES-256 standards.
  • Layered Access Controls: A role-based access control (RBAC) system ensures that only authorised staff can access specific data.
  • Regular Security Audits: Penetration testing and security audits are conducted regularly by independent security firms.
  • 24/7 Monitoring: Our automated monitoring system detects suspicious activity in real time and alerts our security team immediately.
  • Two-Factor Authentication: 2FA is available for all member accounts as an added layer of protection.

While we take all reasonable steps to protect your data, no security system is 100% impenetrable. We encourage you to play your part in securing your account by using a strong password and enabling 2FA.

06 Cookie Policy

Unang88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.

6.1 Types of Cookies We Use

You can manage your cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality. Changes to optional cookie settings will not impact your gaming experience.

07 Data Retention Period

Unang88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.

  • Active Account Data: Retained for the duration your account is active and for 7 years following account closure (financial compliance requirement).
  • Transaction Records: Retained for 7 years in accordance with Malaysia's anti-money laundering legal requirements.
  • Communication Logs: Customer support conversation records are retained for 3 years for quality assurance and dispute resolution purposes.
  • Analytics Data: Aggregated and anonymised usage data is retained indefinitely, as it no longer contains any information that could identify you.
  • KYC Documents: Identity verification documents are retained for 5 years after the date of the last verification or account closure, whichever is later.

Once the defined retention period has elapsed, your data will be securely deleted or anonymised using procedures that ensure it cannot be recovered or re-linked to you.

08 Your Rights Regarding Personal Data

As an Unang88 member, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010:

Right of Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Request the correction of data that is inaccurate, outdated, or incomplete.

Right to Erasure

Request the deletion of your data when it is no longer required, subject to legal obligations.

Right to Object

Object to your data being processed for direct marketing purposes.

Right to Data Portability

Request your data in a machine-readable format for transfer.

Right to Restrict Processing

Request a temporary restriction on the processing of your data while a dispute is being resolved.

To exercise any of the above rights, please send a written request to support@unang88.ws with the details of your request and a copy of your identification document for verification purposes. We will process your request within 14 working days.

09 Special Protection for Minors

The Unang88 platform is strictly for individuals aged 18 years and above only. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.

If you discover that a minor has registered or is using the Unang88 platform, please contact us immediately at support@unang88.ws. We will take prompt action to close the account, delete all associated data, and refund any remaining balance.

To Parents & Guardians: We encourage you to monitor your children's internet usage and make use of the parental control tools available on their devices to prevent access to gambling websites.

10 Amendments to the Privacy Policy

Unang88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or new platform features. All amendments take effect immediately upon being published on this page.

For material amendments – those that significantly affect your privacy rights – we will make reasonable efforts to provide advance notice via a prominent notice on the website or by email to affected members. However, it remains your responsibility to review this page periodically.

Your continued use of the Unang88 platform after any amendments to this Privacy Policy take effect will be deemed as your acceptance of the revised policy.

Current Version: This Privacy Policy was last updated on 1 January 2026 (Version 2.5). The latest amendments include the addition of a data portability rights section and updates to data retention periods.

11 Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding how Unang88 handles your personal data, or to exercise your privacy rights, please contact us through the following channels:

Email

Support@unang88.ws
Response within 2 hours

Live Chat

On the Unang88 website
Response within 2 minutes

Operating Hours

24 hours a day
7 days a week

For requests relating to privacy rights (access, correction, deletion), please state "Data Privacy Request" in your email subject line and include a copy of your MyKad or passport for identity verification. All requests will be processed within 14 business days.

Related Documents You Should Read

This Privacy Policy should be read together with the Terms & Conditions Unang88 for a full overview of your rights and responsibilities. For information on responsible gambling tools, visit the Responsible Gambling us. If you have a general enquiry, FAQ we may already have the answer.

Your Data Is Safe – Ready to Play with Unang88?

We have taken every necessary measure to ensure your personal data remains protected. Now, join over 250,000 Malaysian members already enjoying live casino, baccarat, slots, and Sports Betting with peace of mind at Unang88.

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